Recognition of the ways of improving services peripheral in the province of Isfahans’ public libraries from the viewpoints of users based on IFLA and UNESCO guidelines

Subject Areas : Journal of Information Systems and Services

Ebrahim  Mollaee ¹ (MA of Knowledge and Information Science, University of Isfahan)
Ahmad  Shabani ² (Professor of Knowledge and Information Science, University of Isfahan)
Roghayeh  Rezaei Aderyani ³ (MA of Knowledge and Information Science, University of Isfahan)

Received: 2012-11-15 Accepted : 2013-05-01 Published : 2013-09-21

Keywords: : Isfahans’public libraries, The Iranian public libraries f, Services peripheral, IFLA and UNESCO guidelines, users,

Abstract :

Purpose:The aim of this research is to study the ways of improving services peripheralin the province of Isfahans' public libraries from the viewpoints of users based on IFLA and UNESCO guidelines. Methodology: The research method is survey and the  data was collected by the inventory based on IFLA and UNESCO guidelines. The population included all the members of the public libraries located in five  regions of Isfahan province. Using the cluster sampling, population of 459 individuals were selected. Findings: The findings showed library outside services, storytelling classes and the formation of study groups to improve province’s public libraries services peripheral are effective. Conclusion: The findings will inform library administrators and librarians under investigation the status of services peripheral and the extent of users' needs and their satisfaction with the service. This could also be a model for the other public libraries to enhance their quality and quantity of services peripheral and their satisfaction with the users.

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