Using QFD to Assess the Construction Projects (Case Study: Mehr Mass Constriction Project in Kurdistan province)
Subject Areas : Industrial ManagementHeirsh Soltanpanah 1 , Said Hoseini 2
1 - Assistant Professor in Industrial Engineering, Sanandaj Branch, Isalmic Azad University, Sanandaj, Iran
2 - Academic Member, Sanandaj Branch, Islamic Azad University, Sanandaj, Iran
Keywords:
Abstract :
Mehr construction project is a mass construction project started since 2007 in Iran. The issue of quality increasing is a big challenge since the starting the project both for construction companies and buyers. Although no distinctive quality assessment studies have launched for these projects, there are some different assessments programs which can be applied to study the issue of quality for these mass construction. QFD is one of the best methods for assessing the quality which can cover both buyers and engineer's needs. This paper has applied two QFD strategic and operational methods. The former deals with the mass construction aspect and covers quality development process in management level of production. To do so, two levels are brought into consideration. Using the AHP and QFD, the first level analyzes the obtained information which identifies 16 criteria of building quality and three involving factors in building process. The factors can be identified as design, operator, and Department of Housing and Urban development determining their role in increasing the quality, as well as their relationship to increase the quality level. The second stage is to detect the compatibility level of ideal quality with the constructed buildings. The results show that three abovementioned factors have the even and equal role in Mehr mass construction project. Also, the project quality index (QPI) estimation for Sanandaj Mehr Mass Construction Project is about 53%. This method can be recommended for almost all construction projects.
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2- Badri, M. A. (2001). A Combined AHP-GP Model for Quality Control System. International Journal of Production Economics, 27-40.
3-Chan, L. K., & Ming, L. (1998). Prioritizing the technical measures in Quality function deployment, Quality Engineering.
4- Danaeifard, H., & Alvani, M. (2004). Quantitative research methodology in management: a comprehensive approach, Safaar Press.
5- Dagdeviren, M., Yavuz, S., & Kilinc, N. (2009). Weapon Selection Using AHP and TOPSIS Method Under Fuzzy Environment. Journal of Expert Systems with applications, 8143-8151.
6- Dong, E., & Lee, T. K., & Arditi, D. (2009). Automated stochastic quality function deployment system for measuring the quality performance of design/build contractors.
7- Lee, D. E., & Arditi, D. (2006). Total Quality Performance of D/B Firms Using Quality Function Deployment, Journal of Construction Engineering and Management.
8- Momeni, M. (2006). Modern Topics in Operations Research. Tehran University Press.
9- Naderi, E., & Seyfenaraghi, M. (1992). Research and evaluation methods in humanities, Badr press.
10-Terninko, John. (1996). QFD: Customer driven product design, Prentice Hall.
11- Saaty, Y. L. (1980). The Analytic Hierarchy Process. New York: McGraw-Hill
12- Wang, J. J., & Yang, D. L. (2007). Using a Hybrid Multi Criteria Decision Aid Method for Information Systems Outsourcing. Journal of Computer and Operation Research, 34, 3691-3700
13-Yi, K., & Juan, Y., & Horng, P. (2009). Housing refurbishment contractor's selection based on a hybrid fuzzy-QFD approach Elsevier.
14- Yi, Q., & Yang, S., & Qing, W. (2003). A fuzzy quality function deployment system for buildable design decision-makings, Elsevier.