Designing a model to explain the relationship between the components of green performance, social responsibility and total quality management in the country's steel industry
Subject Areas : Sustainable Developmentali saffari darberazi 1 , Pooria Malekinejad 2 , Mehran Ziaeian 3
1 - Assistant Professor, Higher Education Complex of Bam, Bam, Iran. * (Corresponding Author)
2 - PhD of industrial management, Faculty of Economics, Management and Accounting, Yazd University, Yazd, Iran.
3 - Assistant Professor, Department of Management, Faculty of Management and Innovation, Shahid Ashrafi Esfahani University, Isfahan, Iran.
Keywords: Organizational Green Performance, Total Quality Management, Social Responsibility, Interpretive Structural Modeling, Structural Equation Modeling,
Abstract :
Background and Objective: In today's competitive world, the quality of manufactured products is recognized as a competitive advantage in achieving better performance and profitability. On the other hand, the role of corporate social responsibility in today's world and the need to use it is not hidden from anyone. The purpose of this study is to investigate the components of green performance, social responsibility and total quality management and then how these components affect each other.
Material and Methodology: in this study, first, by studying the research background, the components affecting each section were identified. Then, using interpretive structural modeling technique, the relationship between the components was formed using the opinions of 35 industrial and academic experts. Then, by designing a questionnaire containing 50 questions, the formed structural model was fitted through SmartPLS3 software. Respondents of the questionnaire in this section are 279 employees, managers and experts of the country's steel industry.
Findings: The results of the study indicate the placement of 12 components identified in this study at 7 general levels. Also, based on the structured model of the research, the leadership component is at the initial level of the model and the component of social responsibility towards society as the output of the model is examined.
Discussion and Conclusion: According to the research findings, in order to improve the overall quality management, the management of organizations through better coordination with employees and sharing strategic plans with employees to improve activities in total quality management, which is a model to move better.
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