Designing a quality risk management model in the supply chain of the automotive industry by mixed method

Subject Areas : Management

Ali Souri ¹ , Ali Asghar Eivazi Heshmat ² , Rasoul Sanavifard ³

1 - Department of Business Management, Qom Branch, Islamic Azad University, Qom, Iran
2 - Department of Management, Payam Noor University, Tehran, Iran
3 - Planning Department of Administrative Sciences and Management, Qom Branch, Islamic Azad University, Qom, Iran

Received: 2023-05-09 Accepted : 2023-09-21 Published : 2024-08-15

Keywords: Supply Chain, Automotive Industry, quality risk management,

Abstract :

The purpose of this study is to design a quality risk management model in the supply chain of the automotive industry. This research was conducted with a mixed approach. In the qualitative part, Delphi method was used to identify effective factors and derive a conceptual model. In the quantitative part, hierarchical data analysis was used to prioritize the indicators. The statistical sample includes 16 academic and automotive industry experts who were selected by judgmental sampling and snowball sampling. The data collection tool includes a questionnaire According to the results of the Delphi, the 70 sub-indices finalized in the research are divided into 14 main branches and 3 main fields including quality risk based on: supply chain capabilities, different parts of the supply chain and work stages. After performing the process of hierarchical analysis of data at three levels, the first 14 indicators of the research, which obtained the most weights, were identified as the most important indicators.By identifying the types of quality risks during the process and supply chain in the automotive industry, this research helps the managers of the automotive industry in developing the correct strategies for risk management and quality management of the supply chain.

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