Designing an Organizational Justice Model with an Emphasis on Banking Industry Working Groups using a Qualitative Approach

Subject Areas : business management

Golnaz  Mehdi Asri ¹ (Department of Public Administration, Central Tehran Branch, Islamic Azad University, Tehran, Iran.)
Hossein  Safarzadeh ² (Department of Business Management, Central Tehran Branch, Islamic Azad University, Tehran, Iran.)
Mohammad Reza  Rabiee Mandejin ³ (Department of Public Administration, Central Tehran Branch, Islamic Azad University,Tehran, Iran.)

Received: 2022-03-14 Accepted : 2022-07-21 Published : 2023-03-21

Keywords: "Justice", "Banking Industry", "Organizational Justice", "Working Groups"", Thematic Analysis",

Abstract :

The title of this Research Is Designing an Organizational Justice Model with an Emphasis on Banking Industry Working Groups. In Terms of Purpose, this research is applied-developmental and is Considered among qualitative researches Carried out using Exploratory Mixed Method. The statistical population includes All Managers and Experts of Banking Industry who have worked for a Minimum of 10 years, 23 of which were selected as the Sample through purposive sampling. Data Collection Tools were systematic studies and semi-structured in-depth interviews with experts. The Focal Group Method was used for the Validity of the Model, and for its Reliability, Cronbach’s alpha Coefficient was used, which is 0.83. Data analysis was performed using Clark’s 6-step thematic analysis. The results indicated 4 Main themes (distributive justice, procedural justice, information justice, interpersonal justice). and 11 sub - themes (assignment of duties and responsibility, resource allocation, possibilities and facilities, Services compensation for groups, distribution of membership in groups, group decision - making, procedure of performing affairs, considering of group Framework, supporting of working groups, Improvement of Working group Climate, constructive communication and Informational Synergy between working groups).