Investigating the Impact of Organizational Black Holes on Employee Performance in Government Agencies
Subject Areas : Human resources management
Azam Sanaei
1
*
,
Meysam Sanaei
2
1 -
2 - Isfahan, Iran,
Keywords: Black Hole, Organizational Black Holes, Employee Performance,
Abstract :
This study aims to investigate the impact of organizational black holes on employee performance in public sector organizations. Organizational black holes are defined as phenomena that lead to resource wastage, reduced productivity, employee dissatisfaction, and decreased motivation. These phenomena can directly and indirectly affect individual and organizational performance, posing significant challenges for managers. In this research, a descriptive-survey method was employed, and data were collected using a researcher-made questionnaire on organizational black holes based on Lettica's theory. The statistical population of the study included employees of public sector organizations in Tehran, and sampling was conducted using a simple random method. The sample size was determined using Cochran's formula, and the data were analyzed using statistical software.The results of the statistical analysis revealed that organizational black holes have a significant negative impact on employee performance. Specifically, factors such as lack of transparency in decision-making, absence of organizational justice, weak reward and incentive systems, and ineffective communication were identified as the most critical contributors. These factors not only reduce employee performance but can also lead to increased workplace stress, decreased organizational commitment, and a higher tendency to leave the organization. The findings of this study can assist organizational managers in identifying and mitigating the negative effects of organizational black holes. It is recommended that managers take effective steps toward enhancing employee performance and organizational productivity by establishing transparent systems, strengthening organizational justice, and improving reward mechanisms. This study also provides a foundation for future research in areas related to human resource management and organizational behavior.