@article{
  author = {Yasbolagi, Bahman, Havas Beygi, Fatemeh, Mousavi Pour, Saeid},
  title = {A Survey of the Quality of Educational Services Provided to Arak University Students Using the SERVQUAL Model},
  journal = {Journal of Instruction and Evaluation},
  year = {2015},
  volume = {8},
  number = {30},
  pages = {29-44},
  doi = {}
}