@article{ author = {rangriz, hassan, mahdian, mohammad jafar, zare elmi, somayeh}, title = {The Relationship between E-Service Quality and Customer Satisfaction: the Case of Mellat Bank at Lorestan Province}, journal = {Journal of Development & Evolution Mnagement}, year = {2013}, volume = {4}, issue = {10}, pages = {41-47}, doi = {}, url = {https://sanad.iau.ir/fa/Article/949826} }