TY - JOUR AU - Godarzvand Chegini, Mehrdad AU - Yosefi, Samin AU - Delshad, Mahyar TI - The Relationship between Management Commitment to Service Quality and Organizational Outcomes with Regard to the Mediating Role of Effective Participation of Employees in Banks Gilan JO - Journal of Development & Evolution Mnagement VL - 7 IS - 20 SP - 39 EP - 50 PY - 2015 DO - ER -