@article{ author = {Danaesfahani, Zohreh, Taherpour, Habibollah}, title = {Identifying the Factors Influencing the Execution of Chapter 9 of Services Management Act}, journal = {Journal of Development & Evolution Mnagement}, year = {2013}, volume = {4}, issue = {11}, pages = {33-49}, doi = {}, url = {https://sanad.iau.ir/fa/Article/949795} }