%0 Journal Article %A Danaesfahani, Zohreh, Taherpour, Habibollah %T Identifying the Factors Influencing the Execution of Chapter 9 of Services Management Act %J Journal of Development & Evolution Mnagement %V 4 %N 11 %P 33-49 %D 2013 %R %U https://sanad.iau.ir/fa/Article/949795