@article{
  author = {Danaesfahani, Zohreh, Taherpour, Habibollah},
  title = {Identifying the Factors Influencing the Execution of Chapter 9 of Services Management Act},
  journal = {Journal of Development & Evolution Mnagement},
  year = {2013},
  volume = {4},
  number = {11},
  pages = {33-49},
  doi = {}
}