@article{
  author = {Nayebzadeh, Sh., Dehghandehnavi, H., Feiz, M. R.},
  title = {Evaluating Melli Bank Service Quality Using the SERVQUAL Method},
  journal = {Jounal of Marketing Management},
  year = {2010},
  volume = {5},
  issue = {1},
  pages = {141-165},
  doi = {},
  url = {https://sanad.iau.ir/fa/Article/811890}
}