%0 Journal Article %A Nayebzadeh, Sh., Dehghandehnavi, H., Feiz, M. R. %T Evaluating Melli Bank Service Quality Using the SERVQUAL Method %J Jounal of Marketing Management %V 5 %N 1 %P 141-165 %D 2010 %R %U https://sanad.iau.ir/fa/Article/811890