TY  - JOUR
AU  - Radfar, R.
AU  - Hossein Zadeh Lotfi, F.
AU  - Khaliloo, A.
TI  - Measuring Customer Satisfaction Using Fuzzy Logic (Case Study: Bank Saderat Automated Teller Machine)
JO  - Jounal of Marketing Management
VL  - 5
IS  - 1
SP  - 93
EP  - 113
PY  - 2010
DO  - 
ER  -