%0 Journal Article %A khodayari, faranak, Vahabzadeh, Shadan, Rajablu,  Salumeh %T The Effect of Customers' Negative Emotions on Negative Electronic Word of Mouth Advertising With the Mediating Role of Revenge and Desire to Improve (Case Study: Digikala Company) %J Jounal of Marketing Management %V 18 %N 1 %P 45-57 %D 2023 %R 10.30495/jomm.2022.68062.1946 %U https://sanad.iau.ir/fa/Article/811583