Rabiheh, sajad, Rezaian, ali. “The Effect of Social Customer Relationship Management on Financial Performance with the Mediating Role of Customer Commitment and Customer Satisfaction (Case Study of a Private Bank in Khuzestan Province).” Jounal of Marketing Management, vol. 17, no. 2, 2022, pp. 95-109. 10.30495/jomm.2022.60251.1808