%0 Journal Article %A رحیمی کلور, حسین %T Investigating the effect of customer service quality and customer’s knowledge of the bank on customer loyalty (with an emphasis on subjective image, customer relationship quality and satisfaction as mediator variables) %J Jounal of Marketing Management %V 1 %N 1 %P 0-0 %D 2018 %R %U https://sanad.iau.ir/fa/Article/810869