@article{ author = {عرفانیان خانزاده, حمید, رحیم نیا, فریبرز, Babakirad, Azam}, title = {Identifying affecting factors on organizational trauma, focusing on strategies to reduce consequences and improve productivity (Study case: employees of Mashhad Real Estate and Deeds Registration Office)}, journal = {Public Services Marketing}, year = {2024}, volume = {1}, number = {3}, pages = {135-159}, doi = {} }