@article{
  author = {Mohammadi, Shiva, Aali, samad},
  title = {The changing nature of customer engagement over time},
  journal = {Journal of Business Analysis},
  year = {2025},
  volume = {1},
  issue = {1},
  pages = {71-101},
  doi = {},
  url = {https://sanad.iau.ir/fa/Article/1192424}
}