TY - JOUR AU - Hoosini, Seyed Mehdi AU - Safeqhi Lavasani Nia, Nader AU - Niroomand , Leila TI - Analyzing the Requirements and Effects of Using Artificial Intelligence in Customer Communication Systems in Financial and Credit Institutions (Case Study: Saderat Bank of Iran) JO - Intelligent Multimedia Processing and Communication Systems (IMPCS) VL - 5 IS - 3 SP - 157 EP - 177 PY - 2024 DO - ER -