@article{ author = {Jafari Haftkhani,, Nader, Rahimi, Abbas}, title = {Identifying the Components Affecting Customer Dissatisfaction in Order to Design Competitive Strategies to be Studied: Requested Video Platforms (VOD) in Iran}, journal = {Strategic Management Researches}, year = {2022}, volume = {28}, issue = {84}, pages = {155-178}, doi = {}, url = {https://sanad.iau.ir/fa/Article/1095464} }