%0 Journal Article
%A rakhshani, javid, madani, zohreh, saebnia, somayeh
%T Investigating relationship between CRM customer relationship and the quality of services provided in the bank with the mediating role of the citizen's citizenship behavior
%J Journal of Business Management
%V 13
%N 51
%P 324-343
%D 2021
%R 
%U https://sanad.iau.ir/fa/Article/1068817