@article{ author = {Javid, Mohammad Reza, Nematizadeh, Sina, Ghasemi, Behrouz}, title = {Measuring the quality of customer relationship management for the development of digital marketing strategies in Shahr Bank}, journal = {Financial Economics}, year = {2023}, volume = {17}, number = {63}, pages = {313-334}, doi = {10.30495/fed.2023.702195} }