@article{
  author = {esfandyari moghadam, alireza, babalhavaeji, fahimeh},
  title = {A checklist for quality assessment of information technology-based services in academic libraries},
  journal = {Journal of Knowledge Studies},
  year = {2010},
  volume = {3},
  number = {8},
  pages = {1-22},
  doi = {}
}