Evaluation of Effectiveness of Implementing Quality Management System (ISO9001:2000) Using BSC Approach in NIGC

Subject Areas : Design of Experiment

Alireza Alinezhad ¹ , Ali Masaeli ² , Nima Esfandiari ³ , Mona Mirhadi ⁴

1 - amic Azad University, Qazvin Branch, Department of Industrial and mechanical Engineering Qazvin, Iran
2 - Research and Technology Directorate of National Iranian Gas Company, Tehran, Iran
3 - Islamic Azad University, Qazvin Branch, Department of Industrial and mechanical Engineering Qazvin, Iran
4 - Gas Dispatching directorate of National Iranaina Gas Company, Tehran, Iran

Received: 2010-07-04 Accepted : 2010-08-03 Published : 2010-09-28

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