Determination of Motivation, Work Environment, and Work Communication on Performance Through Competence at the Public Health Centers in Batam City

Subject Areas : Design of Experiment

Fitri Astriani ¹ , Novi noviyanti ² , Chablullah Wibisono ³

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Received: 2023-05-24 Accepted : 2023-07-09 Published : 2024-09-01

Keywords: performance, motivation, competence, Environmental Work, Communication Jobs,

Abstract :

The research was to study the relationship between motivation, work environment, and work communication dimensions toward the public health center’s employees’ performance based on the scale of their competence at work. The employees’ lack of motivation caused their achievement and performance to be not optimal. The work environment is not bright enough for employees to be optimal at work. The lack of communication between fellow employees and subordinates made goals not carried out properly, and lack of competence causes non-fulfillment of employee competencies that are appropriate or not by their areas of expertise. The research surveyed 190 respondents, with the Slovin Formula sample being 129 respondents. The model used is to combine quantitative with AMOS v.24 SEM software. Research obtained the following results: The determination of variable Motivation over variable ability is significantly positive. In the dimension that determines the working environment variable, "competence" is positive. Erratic work communication decisions concerning varying abilities have especially favorable effects. Variable determination of capacity for inconsistent performance is very positive. Work environment variable decisions on uneven performance are incredibly positive. The variables this determine work communication at erratic performance do not significantly positive. Inconsistent determination of variable performance motivation is very positive. All variables are determined to be significant except the Communication variable. The researcher encourages that the communication between employees needs to be improved to achieve effective work performance.

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