Investigating the Factors Related to Measuring the Public Services Quality in the Public Sector with Service Delivery Processes

Subject Areas : Agriculture Marketing and Commercialization

Ali Javidi ¹ , Sanjar Salajegheh ² , Masoud Pourkiani ³ , Saeed Sayadi ⁴

1 - Department of Management, Kerman Branch, Islamic Azad University, Kerman, Iran
2 - Assistant Professor, Department of Management, Kerman Branch, Islamic Azad University, Kerman, Iran,
3 - Department of Management, Kerman Branch, Islamic Azad University, Kerman, Iran,
4 - Department of Management, Kerman Branch, Islamic Azad University, Kerman, Iran,

Received: 2020-01-27 Accepted : 2020-05-27 Published : 2020-07-01

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