Maintenance Management Value Chain in the Revenue Enhancement and Productivity in Kermanshah Petrochemical Industries Company
Subject Areas :
Industrial Management
Farhad Vafaei
1
,
Amir Moradi
2
,
Sina Faraji
3
1 - Assistant professor & Faculty Member, Business Management Group, University of Kurdistan, Sanandaj, Iran
2 - Master of Business Management-Marketing, Islamic Azad University, Kermanshah Branch, Kermanshah, Iran
3 - Master of Executive Management-Strategic Management, Islamic Azad University, Sanandaj Branch, Humanistic Sciences Faculty, Sanandaj, Iran
Received: 2016-05-27
Accepted : 2016-11-01
Published : 2016-12-10
Keywords:
Abstract :
This study examined the effectiveness of maintenance management value chain in Kermanshah Petrochemical Industries Company which can lead to revenue enhancement and productivity. A total number of 126 employees of Kermanshah Petrochemical Industries Company were selected by simple random sampling. Ghasemi's (2014) value chain questionnaire and Hersey and Goldsmith’s (2005) organizational efficiency questionnaire were used to collect data. Afterwards, SPSS software was used to analyze the data. The results showed that the revenue enhancement and maintenance management value chain were effective. Moreover, the maintenance management value chain can predict the amount of revenue enhancement and efficiency in Kermanshah Petrochemical Industries Company. The results showed that the maintenance management value chain has been done properly in Kermanshah Petrochemical Industries Company.
References:
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Corder, E. (2014). An international study of quality improvement approach and firm performance. International Journal of Operations & Production Management, 17(9/10), 842-873.
Dead, R. (2014). Personnel/ Human Resource Management. Mac Millan. Publishing.
Dunn, S. (2010). Agriculture and National Development. Proceedings of the conference, Volume Agriculture: New National and Regional Measures. Economic Development and Cultural Change, forthcoming.
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Kelly, A. & Harris, B. (2013). Measuring Service Quality in The Public Sector. Tehran, Iran Industrial Reseach and Education Center, 37p.
Kinnaman, L. (2013). Performance TQM adopters. The TQM Journal, 20(3), 209-222.
Maine, E. & Garnsey, A. (2012). Towards quality service in the public sector: The evolution of web sites in the local public service sector. Journal of Managing Service Quality. 15(1), 6-23.
Momeni, G.S. (2013). Market Driven Strategy: Process for Creating Value. Free Press New York.
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Parvin, S. (2014). An analysis of the between TQM implementation and organizational performance: relationship Evidence from Turkish SMEs. Journal of Manufacturing Technology Management, 17(6), 829 47.
Porter, M.E. (2008). Competitive Advantage: Creating and Sustaining Superior Performance. New York Free Press.
Porter, L. (2005). Critical success factors of TQM implementation in Hong Kong industries. International Journal of Quality and Reliability Management, 19(5), 551-556.
Rajabi, M. K. (2013). Rethinking service recovery strategies: Dissertation. University of Missouri, Rolla, 137p.
Resniloff, R. (2013). An international study of quality improvement approach and firm performance. International Journal of Operations& Production Management, 17(9/10), 842-73.
Tangen, S. (2012). Professional practice performance Measurement: from philosophy to practice. International Journal of Productivity and performance Management, 53(8), 23-55.
Tripatty, Rajen. (2005). Getting the best out of Supply Chain optimization. Patnicomputer systems. Retrievd September 15, 2007, from http://www.bitpipe.com.
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Copacino, W.C. (1997). Supply Chain Management: The Basics and Beyond, APICS Series on Resource Management. St. Lucie Press, Boca Raton, Florida.
Corder, E. (2014). An international study of quality improvement approach and firm performance. International Journal of Operations & Production Management, 17(9/10), 842-873.
Dead, R. (2014). Personnel/ Human Resource Management. Mac Millan. Publishing.
Dunn, S. (2010). Agriculture and National Development. Proceedings of the conference, Volume Agriculture: New National and Regional Measures. Economic Development and Cultural Change, forthcoming.
FitzGerald, J.S. (2014). Total Quality Management. Journal of Marketing, 54, 20-35.
Fujikoshi, N. (2012). Training for TPM: A Manufactuing Success Story. Cambidge Productivity Publishing.
Kaplinsky, R. & Morris, M. (2010). Handbook for Value Chain Research. Retrieved August 23,2008, dorm.
Kazeroni, J. (2012). Market orientation and company Profitability: further evidence incorporating. Australian Journal of Management, 25, 2.
Kelly, A. & Harris, B. (2013). Measuring Service Quality in The Public Sector. Tehran, Iran Industrial Reseach and Education Center, 37p.
Kinnaman, L. (2013). Performance TQM adopters. The TQM Journal, 20(3), 209-222.
Maine, E. & Garnsey, A. (2012). Towards quality service in the public sector: The evolution of web sites in the local public service sector. Journal of Managing Service Quality. 15(1), 6-23.
Momeni, G.S. (2013). Market Driven Strategy: Process for Creating Value. Free Press New York.
Moubray, J. (2011). Maintenance Management: A New Paradigm. Washington, D.C. International Food Policy Research Institute.
Parvin, S. (2014). An analysis of the between TQM implementation and organizational performance: relationship Evidence from Turkish SMEs. Journal of Manufacturing Technology Management, 17(6), 829 47.
Porter, M.E. (2008). Competitive Advantage: Creating and Sustaining Superior Performance. New York Free Press.
Porter, L. (2005). Critical success factors of TQM implementation in Hong Kong industries. International Journal of Quality and Reliability Management, 19(5), 551-556.
Rajabi, M. K. (2013). Rethinking service recovery strategies: Dissertation. University of Missouri, Rolla, 137p.
Resniloff, R. (2013). An international study of quality improvement approach and firm performance. International Journal of Operations& Production Management, 17(9/10), 842-73.
Tangen, S. (2012). Professional practice performance Measurement: from philosophy to practice. International Journal of Productivity and performance Management, 53(8), 23-55.
Tripatty, Rajen. (2005). Getting the best out of Supply Chain optimization. Patnicomputer systems. Retrievd September 15, 2007, from http://www.bitpipe.com.
