A Hybrid Fuzzy Multi-Criteria Decision-Making to Evaluate and Select a Viable Supplier (Case Study: Drug)
Subject Areas : Industrial ManagementZeinab Sazvar 1 , Pooneh Hamrahi 2 , Seyyed Zakia al-Sadat Mousavi Jam 3
1 - Associate Professor of Faculty of Industrial Engineering, University of Tehran
2 - Uni of Tehran
3 - PhD student of Industrial Engineering, University of Tehran
Keywords: Supplier Selection, Viable Supply Chain, Resilience, Sustainability, Digitization,
Abstract :
Given the complex conditions of businesses today and the occurrence of events such as the COVID-19 epidemic, organizations are thinking about higher operational speed and agility in the context of digital transformations. With the changes brought about by the fourth industrial revolution and digital transformations, organizations and supply chains should move towards using the components of the fourth industrial revolution. In this regard, the main objective of this study is to assess and select pharmaceutical suppliers in hospitals in line with the paradigms of viable supply chains. Considering the paradigms of viable supply chains (Lean-Agility, Resilience, Sustainability, and Digitalization), 21 criteria have been selected for evaluating suppliers. The criteria and sub-criteria have been weighted using the hybrid FDEMATEL-FBWM method, wherein the paradigms of Lean-Agility, Resilience, Digitalization, and Sustainability are of respective importance. Among the sub-criteria for evaluating suppliers, speed, distance, supply capacity, information sharing, financial capability, and crisis management have been chosen as the most important. According to the weights obtained from the mentioned hybrid method, suppliers have been prioritized using the VIKOR method. The findings of this study have been compared with the combined FAHP-TOPSIS method for validation due to the novelty of the solution method.