Study of ranking factors affecting the implementation of timely management of goods and equipment and its evaluation criteria in the power distribution company of the whole country using fuzzy AHP and fuzzy DEMATEL

Subject Areas : Financial Accounting

Babak Keshipour ¹ , Saeed Jabbarzadeh Kangaarloye ² , Jamal Bahri Sales ³

1 - Department of Accounting, Urmia Branch, Islamic Azad University, Urmia, Iran
2 - Department of Accounting, Urmia Branch, Islamic Azad University, Urmia, Iran
3 - Department of Accounting, Urmia Branch, Islamic Azad University, Urmia, Iran

Received: 2022-03-07 Accepted : 2022-05-08 Published : 2023-09-01

Keywords:

References:

[1] Abdullah, L., Zulkifli, N., Integration of fuzzy AHP and interval type-2 fuzzy DEMATEL: An application to human resource management, Expert Systems with Applications, 2009, 42(9), P.4397–4409.

 Doi: 10.1016/j.cie.2018.01.022

[2] Abebe, J. O., Kabaji, P. E., Obstacles and Constraints in Practicing Knowledge Management Amongst Humanitarian Agencies in Kenya, Available at SSRN. 2015. Doi: 10.1504/IJOR.2017.082607

[3] Ahn, J.-H., Chang, S.-G., Assessing the contribution of knowledge to business performance: the KP 3 methodology, Decision Support Systems, 2018, 36(4), P.403–416. Doi: 10.1287/mnsc.30.9.1078

[4] Akhavan, P., Movement of Iranian academic research centers towards knowledge management: an exploration of KM critical factors, In IEEE International Conference on Information Management and Engineering (ICIME 2009), Malaysia. Doi: 10.1016/j.ejor.2012.07.018

[5] Aktharsha, U. S., Sengottuvel, A., Knowledge Sharing Behavior and Innovation Capability: HRM Practices in Hospitals, SCMS Journal of Indian Management, 2019, 13(1), P.118. Doi: 10.1016/0377-2217(78)90138-8

[6] Al-Dmour, R. H., Love, S., Al-Debei, M. M., Factors influencing the organisational adoption of human resource information systems: a conceptual model, International Journal of Business Innovation and Research, 2016, 11(2), P.161–207. Doi: 10.1007/BF01874736

[7] Al-Mabrouk, K., Critical success factors affecting knowledge management adoption: A review of the literature, In 2006 Innovations in Information Technology (pp. 1–6). IEEE. Doi: 10.1007/BF00158473

[8] Amaravadi, C. S., Knowledge management for administrative knowledge, Expert Systems, 2021, 22(2), P.53–61. Doi: 10.1287/opre.1070.0388

[9] Anand, V., Glick, W. H., Manz, C. C., Thriving on the knowledge of outsiders: Tapping organizational social capital, The Academy of Management Executive, 2010, 16(1), P.87–101. Doi: 10.1287/opre.1070.0388

 [10] Ansari, M., Rahmani-Vashanloui, H., Rahmani, K., Hosseini, A., Hasankhani, H., Designing Evaluation Framework of Readiness for Establishing Knowledge Management System in Organizations according to critical Success Factors, Quarterly Journal of Management and Development Process, 2018, 26(1), P.61–86.

Doi: 10.1016/j.jcpo.2020.100262.

[11] Bakar, H. A., Mahmood, R., Ismail, N. N. H., Effects of knowledge management and strategic improvisation on SME performance in Malaysia. Asian Social Science, 2012, 11(9), P.207. Doi: 10.1287/mnsc.45.4.597

[12] Buckley, J. J., The multiple judge, multiple criteria ranking problem: A fuzzy set approach. Fuzzy Sets and Systems, 2017, 13(1), P.25–37. Doi: 10.1007/BF02125451

[13] Burk, M., Knowledge management: everyone benefits by sharing information, Public Roads, 2019, 63(3). Doi: 10.1016/S0377-2217(01)00200-4

[14] Chan, J. O., Big data customer knowledge management, Communications of the IIMA, 2014, 14(3), 5.

Doi: 10.1016/S0377-2217(01)00055-8.

[15] Chase, R. L., The knowledge-based organization: an international survey, Journal of Knowledge Management, 2013, 1(1), P.38–49. Doi: 10.1016/j.amc.2022.07.060

[16] Chin Wei, C., Siong Choy, C., Kuan Yew, W., Is the Malaysian telecommunication industry ready for knowledge management implementation? Journal of Knowledge Management, 2019, 13(1), P.69–87.

Doi: 10.2307/3439974

[17] Chinying Lang, J., Managerial concerns in knowledge management, Journal of Knowledge Management, 2017, 5(1), P.43–59. Doi: 10.2307/2343100

[18] Choy Chong, S., KM critical success factors: a comparison of perceived importance versus implementation in Malaysian ICT companies, The Learning Organization, 2017, 13(3), P.230–256. Doi: 10.1057/palgrave.jors.2602178

[19] Chuang, C.-H., Jackson, S. E., Jiang, Y., Can knowledge-intensive teamwork be managed? Examining the roles of HRM systems, leadership, and tacit knowledge, Journal of Management, 202042(2), P.524–554. Doi:10.29252/maco.1.2.10

[20] Chung, Y.-C., Lin, S.-F., Tian, Q.-Y., Study on Knowledge Management Activities Execution Factors in Taiwan Tourism Factories, International Journal of Operations and Logistics Management, 2016, 5(1), P.1–15. Doi: 10.1016/j.amc.2005.10.028.

[21] Cohen, S. L., Backer, N. K., Making and mining intellectual capital: method or madness? Training & Development, 2020, 53(9), P.46–51. Doi: 10.14736/kyb-2014-5-0774.

[22] Crauise O’Brien, R., Employee involvement in performance improvement: a consideration of tacit knowledge, commitment and trust. Employee Relations, 2016, 17(3), P.110–120.

Doi: 10.1057/palgrave.jors.2601438

[23] Crossan, M. M., The knowledge-creating company: How Japanese companies create the dynamics of innovation, Journal of International Business Studies, 1996, 27(1), P.196–201. Doi: 10.1016/S1570-6672(08)60025-2.

[24] Davenport, T. H., Personal knowledge management and knowledge worker capabilities, Personal Knowledge Management, 2016, P.167–188. Doi: 10.1051/ro/2018019.

[25] Davenport, T. H., De Long, D. W., Beers, M. C., Successful knowledge management projects, MIT Sloan Management Review, 2008, 39(2), P.43. Doi:10.22070/JQEPO.2019.3652.1080

[26] Davenport, T. H., Prusak, L., Working knowledge: How organizations manage what they know, Harvard Business Press, 2010. Doi: 10.2017/s00521-016-2826-2

[27] Drucker, P. F., Managing in a time of great change, Harvard Business Press, Doi: 2007.5539/ijef. v3n6p16.

[28] Edú-Valsania, S., Moriano, J. A., Molero, F., Authentic leadership and employee knowledge sharing behavior: Mediation of the innovation climate and workgroup identification, Leadership and Organization Development Journal, 2016, 37(4), P.487–506. Doi: 10.5465/256636.

[29] Flynn, D. J., Arce, E. A., A CASE tool to support critical success factors analysis in IT planning and requirements determination, Information and Software Technology, 1997, 39(5), P.311–321.

Doi: 10.5465/amr.1999.1580449

[30] Holt, G. D., Love, P. E. D., Li, H., The learning organisation: toward a paradigm for mutually beneficial strategic construction alliances, International Journal of Project Management, 2014, 18(6), P.415–421.

Doi: 10.22034/ijf.2019.194923.1051

[31] Nazari, E., Sarafraz, A., Amini, S. N., The Effect of Key Factors of Knowledge Management Success on improving Customer Relationship Management (Case study: financial and credit institutions of Parsabad), International Journal of Humanities and Cultural Studies (IJHCS) ISSN, 2018, 2356-5926, P.915–923.

Doi: 10.2307/2937917

[32] Sabherwal, R., Becerra‐Fernandez, I., An empirical study of the effect of knowledge management processes at individual, group, and organizational levels, Decision Sciences, 2018, 34(2), P.225–260.

Doi: 10.1002/jclp.10068.

[33] Tan, C. N.-L., Enhancing knowledge sharing and research collaboration among academics: the role of knowledge management, Higher Education, 2016, 71(4), P.525–556. Doi: 10.3386/w5554

[34] Walczak, S., Organizational knowledge management structure, The Learning Organization, 2020, 12(4), P.330–339. Doi: 10.1016/0165-4101(80)90015-4

[35] Wang, Y.-M., Centroid defuzzification and the maximizing set and minimizing set ranking based on alpha level sets, Computers & Industrial Engineering, 2009, 57(1), P.228–236. Doi: 10.2308/accr-51282.

[36] Zimmermann, H.-J., Fuzzy Control. In Fuzzy Set Theory—and Its Applications, Springer, 1996, P. 203–240. Doi: 10.2139/ssrn.2153187

[37] Izadikhah, M., A fuzzy stochastic slacks-based data envelopment analysis model with application to healthcare efficiency, Healthcare Analytics, 2022, 2, 100038, doi: 10.1016/j.health.2022.100038.

 

[38] Zamani, S., Zanjirdar, M., Lalbar, A. The effect of information disclosure on market reaction with meta-analysis approach. Advances in Mathematical Finance and Applications, 2022, 7(3), P. 629-644. Doi: 10.22034/amfa.2021.1937478.1625