Evaluating of staff’s performance with job satisfaction and Organizational Commitment approach by DEA (case study: Khuzestan Oxin Steel Company)

Subject Areas : International Journal of Data Envelopment Analysis

Mohammad Khodamoradi ¹ , Mohammad-Hasan Behzadi ² , Mohsen Rostamy-MaleKhalifeh ³

1 - Department of Statistics, Science and Research Branch, Islamic Azad University, Tehran, Iran.
2 - Department of Statistics, Science and Research Branch, Islamic Azad University, Tehran, Iran.
3 - Department of Mathematics, Science and Research Branch, Islamic Azad University, Tehran, Iran.

Received: 2016-01-11 Accepted : 2016-01-11 Published : 2016-01-01

Keywords:

References:

[1] Anderson, E.W. and Mittal, V., “Strengthening the satisfaction-profit chain”, Journal of Service Research,Vol. 3, No. 2, (2000), pp. 107-120.

[2] Bacon, D.R., “A comparison of approaches to importance-performance analysis”, International Journal of Market Research, Vol. 45, No. 1, (2003), pp. 55-71.

[3] Zbranek, P. (2013). Data Envelopment Analysisas a Tool for Evaluation of Employees’Performance. ActaOeconomicaetInformatica. XVI(Number1): 12– 21