A Factor Analytic Study on Service Quality Perceptions and Satisfaction in the E- Tourism

Subject Areas : General Management

M. Matta ¹ , S. Verma ²

1 - Lingaya’s University, Faridabad, Haryana, India.
2 - JIMS, Kalkaji College, New Delhi, India.

Received: 2013-10-29 Accepted : 2013-10-29 Published : 2013-07-01

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