Factors Affecting Customer Orientation in Iranian Hospitals

Subject Areas : General Management

S. Jamaledin Tabibi ¹ , Amir Ashkan Nasiripour ² , Somayeh Hessam ³

1 - Professor, Health Service Administration Office, School of Management and Economics, Science and Research Branch, Islamic Azad University (IAU), Tehran, Iran.
2 - Associate Professor, Health Service Administration Office, School of Management and Economics, Science and Research Branch, Islamic Azad University (IAU), Tehran, Iran.
3 - Ph.D Candidate, Health Service Administration Office, School of Management and Economics, Science and Research Branch, Islamic Azad University (IAU), Tehran, Iran.

Received: 2010-06-28 Accepted : 2010-08-09 Published : 2011-03-20

Keywords: