Crisis management strategy implementation model Case study: Earthquake crisis in Bahabad County

Subject Areas :

Mohammad Amjad ¹ , Mehdi Ebrahimi Nejad ² , Mohammad Mehdi Poursaid ³

1 - PhD Student in Crisis Management, Shahid Bahonar University of Kerman, Kerman, Iran
2 - Associate Professor, Faculty of Management and Economics, Shahid Bahonar University Kerman, Kerman, Iran.
3 - Assistant Professor, Faculty of Management and Economics, Shahid Bahonar University Kerman, Kerman, Iran.

Received: 2021-02-22 Accepted : 2021-08-25 Published : 2023-04-21

Keywords: Earthquake, Model, crisis management, Strategy Implementation, Bahabad County,

Abstract :

The purpose of this study is to identify the variables of crisis management and strategy implementation in order to develop a model for implementing earthquake crisis management strategy in Bahabad city as a high risk area. The type of research is applied and its method descriptive-analytical. The statistical population in the quantitative phase includes 53 people according to the Crisis Management Law of the country approved by the Islamic Consultative Assembly on 2019 and the sample size of 47 people has been calculated based on Morgan table. The research tool is a researcher-made questionnaire that Cronbach's alpha coefficient with 0/803 expresses the desired reliability of the questionnaire. Inferential statistics (correlation coefficient, regression coefficient, multivariate analysis of variance) have been used to analyze quantitative data and data-foundation method in qualitative data. Findings show that the proposed model of strategy implementation with a focus on the components of instrumentation - streamlining and institution building follows the effective implementation of strategies in crisis management. This model, in the pre-crisis phase, it emphasizes instrumentation in order to promote resilience. In times of crisis, it also pays attention to prioritizing actions with streamlining. In the aftermath of the crisis, it also emphasizes institutionalization for accurate assessment of damage and, most importantly, the use of support institutions to rebuild, rehabilitate and reform structures. Accordingly, in the proposed model, the implementation of the crisis management strategy, while emphasizing the institutionalization of the extent of harms by using support institutions - emphasis on the media institution and, most importantly, the use of performance monitoring institutions is carefully evaluated.

References:

1. Ahmadzadeh kermani, Hamid and Aminzadeh Goharrizi, Bahram (2020), Assessment of urban resilience dimensions,with using the method average total distances of optimal limites(research on municipality 9 of Mashhad), Hoviatshahr, Volume 14, Issue 1 (Serial Number 41), PP 33-44.


2. Alexander, D (2006). Globalization of disaster: trends, problems and dilemmas. Journal of International Affairs, vol.  59, No.  2, PP. 1-22.


3. Alexander, L. D. (1985). Successfully Implementing Strategic Decisions. Long Range Planning, vol.  18, PP 91-97.


4. Altıok, P. , (2011), Applicable vision, mission and the effects of strategic management on crisis resolve, Procedia Social and Behavioral Sciences, 24, 61-71


5. Al-Waleed, B. (2010): Strategic Planning: Modern Concepts, Amman, Al-Raya prints, Jordan.


6. Amini Alashti, Ahmad Ali;  Aarabi, Seyed Mohammad (2017), Strategy Implementation Model for Tehran Province Water and Wastewater Company, JMDP, Volume 29, Issue 4, 45-78


7. Arabshahi, Masoumeh (2015), Strategic Management and the Necessity of Using It in Organizations, Management Quarterly, Volume 1, Number 4, pp. 1-1-20.


8. Behzadi, Mohammad, Permon, Gholamhossein and Hosseini Janab, Vahid (2017), Crisis Management and Unexpected Events, Fanavaran Publications, Tehran.


9. Booth, S. , A. , (1993), crises management strategy, London, routledge


10. Cate, F. H. (Ed. ). (1994). the role of the media in disaster mitigation: Roundtable on the media, scientific information and disasters. International Disaster Communications: Harnessing the Power of Communications to Avert Disasters and Save Live. Retrieved from http: //www. annenberg. northwestern. edu


11. Chen, M. K. , & Wang, S. C. (2010). "The use of a hybrid fuzzyDelphi-AHP approach to develop global business intelligence for information service firms" Expert Systems with Applications. 37: 7394-7407.


12. Creswell, J. , W. and V. L Plano Clark, (2007). Designing and Conducting Mixed Methods Research, London: Sage Publication Inc


13. Dogan, S. , Hatipoglu, C. Küçük ve (2009), orta boy isletmelerde vizyon açıklamasının isletmenin performansına etkisine iliskin bir arastırma. Atatürk Üniversitesi i. i. B. Dergisi; Cilt: 23,Sayı: 2,ss: 81


14. Ebrahimi Nezhad, Mehdi (2018), Crisis Management, Shahid Bahonar University of Kerman.


15. Evans, N. , and Elphick, S. , (2005), Models of Crisis Management: An Evaluation of their Value for Strategic Planning in the International Travel Industry, International Journal of Tourism Research, Vol. 7, No. 3, PP.  135-150.


16. Galbraith, J. R. & Nathanson, D. (1978). Strategy Implementation: The role of structure and process. St Paul, MN: West Publishing Co.


17. Hafeznia, Mohammad Reza (2003), Research Methodology in Humanities, Samat Publications, Tehran.


18. Herold, D. M. (1972). Long-range planning and organizational performance: A crossvalidation study. Academy of Management Journal, vol.  15, No.  1, PP. 91-102.


19. Hetu, S. N. , gupta, S. , Vu, V. A. , and Tan, g. , (2018), a simulation framework for Crisis management: Design and Use, Simulation modeling practice and Theory, Vol. 85, No.  6, PP. 15-32


20. Higgins, J. M. (2005), the eight ‘S’s of successful strategy execution. Journal of Change Management, Vol, 5, No. 41, PP 3-13.


21. Hrebiniak, L. G. (2006). Obstacles to Effective Strategy Implementation. Organizational Dynamics, 35, pp. 12-31.


22. https: //www. isna. ir/news/98050501927


23. Jalili, Hossein (2016), Technology Policy Evaluation, Pardis Monthly, Volume 3, Number 5, pp. 6-18.


24. Karam, M. G. , (2018), The Impact of Strategic Planning on Crisis Management Styles in the 5-Star Hotels, J Hotel Bus Manage, an open access journal, Vol. 7, No. 1, PP 1-9.


25. Kazmi, Azhar (2008). A Proposed Framework for Strategy Implementation in the Indian Context. Management Decision, 46(1), pp. 1564-1581


26. Koushafard, Sh. , (2013), Strategy in Crisis Management, Munich Personal RePEc Archive, No. 64734, Online at http: //mpra. ub. uni-muenchen. de/64734


27. Lashkar Bloki, Mojtaba (2016), Strategy Implementation: A Step-by-Step Guide to Implementing Strategy in Action, Ariana Qhalam Publications, Tehran


28. Li, Yang; Guohui, Sun & Eppler, Martin (2008). Making Strategy Work: A Literature Review on the Factors Influencing Strategy Implementation. Institute of Corporate Communication, University of Lugano, Switzerland.


29. Mamdouhi, Amir Reza and Seyed Hashemi, Mohammad Reza (2008), Implementing Barriers to Marketing Strategy: Providing a Classification and Ranking for Iran Khodro Company, Journal of Business Management, Volume 1, Number 1, pp. 134-119.


30. Mazlumi, Nader; Motavalli, Ali (2012), A Model for Implementing Strategic Plans, Journal of Management Studies, No. 67


31. Mehrnehad, Hamid and Ali Zarepour (2008), An Attitude Towards Earthquakes Occurring in Yazd Province Between 1998 and 2005 Based on Yazd Seismic Network Data, the First National Conference on Earthquake Crisis Management in Cities with Historical Texture, Yazd University


32. Merson, M. E. (2004). Manage Data – Manage Hazards: Methods for development of an Urban Hazard Information Infrastructure in Windhoek. Thesis submitted to the International Institute for Geo-information Science and Earth Observation in partial fulfillment of the requirements for the degree in Master 0f Science in Geo-information Management, Urban Management.


33. Motahhari, Zeinab Sadat and Rafieian, Mojtaba (2016), Explaining a Model for Promoting Crisis Risk Management with a Community-Based Approach in Tehran's Local Communities, Armanshahr Architecture and Urban Planning Quarterly, No. 17, pp. 401-389.


34. Nekouei Moqhaddam, Mahoud; Heidari, Arezo; Amir Esmaeili, Mohammad Reza and Masoud, Ali (2016), The Survey of Hospitals Affiliated with Kerman University of Medical Sciences in Preparedness Response to Disasters, Depiction of Health, Volume 7, Issue 3, 15-21.


35. Nezhad Ebrahimi, Ahad and Nezhdaqhi, Nastaran (2015), Community-Based Urban Reconstruction through Education Based on the Philosophy of Islamic Realism in the Historical Context of Tabriz Sorkhab Neighborhood, Journal of Urban Research and Planning, Ninth Year, No. 35


36. Peters, T. and Waterman, R. , (1982), In search of excellence, Harper and Row, New York


37. Preble, J. F. (1992), towards a comprehensive system of strategic control. Journal of Management Studies, Vol, 29, No. 4, PP 391-408.


38. Qholipour, Arian (2004), Management Crisis in Crisis Management, Kamal Management Magazine, No. 4 and 5, pp. 52-43.


39. Qhorbanizadeh, Vajhollah (2015), Summary of Strategic Management, Concepts and Findings, Bazetab Publications, Tehran


40. Rabiee, Ali and Shaqhasemi, Ehsan (2006), The Role of Communication in Crisis Management, Journal of Cultural Studies and Communication, Volume 2, Number 7, pp. 81-61.


41. Radomska, J (2015). The Concept of Sustainable Strategy. Implementation. Availible on the: mdpi. com/journal/Sustainability


42. Rajasekar, James (2014). Factors Affecting Effective Strategy Implementation in a Service Industry: A Study of Electricity Distribution Companies in the Sultanate of Oman. International Journal of Business and Social Science. 5(9/1), pp. 169-183


43. Ridwan Mohammad (2015)" "Strategic planning practices, An Empirical Study in the Indonesian Banking Industry", PhD thesis, faculty of business and law school of management, University of Southampton, UK


44. Saadabadi, Ali Asghar and Azimi, Mohaddeseh (2014), Identification of Basic Measures in Crisis Management Stages Using Fuzzy Method (Case Study: Identification of Basic Measures in Earthquake Crisis Management Stages), Quarterly Journal of Urban Planning Studies, Year 2, Issue 6, P P54-31.


45. Samadi Miarklaei, Hamzeh and Samadi Miarklaei, Hossein (2015), Presenting a Comprehensive Model of Crisis Leadership for Basij Leaders and Managers, Basij Strategic Studies Quarterly, Volume 18, Number 68, pp. 64-31.


46. Santos-Reyes, Jaime, Tatiana Gouzeva, Galdino Santos-Reyes, (2014). Earthquake risk perception and Mexico City's public safety, Procedia Engineering, 84, PP. 662-671.


47. Sayyah Mofazli, Ardeshir and Asadi, Alireza (2015), A Study of Intellectual Structures and Key Concepts in Futurology and Presenting the Framework for Futurology Studies, Journal of Futurology, Volume 26, Number 102, pp. 15-26.


48. Shaditalab, Zhaleh (1993), Disaster Management, Social Science Development Quarterly, Educational Assistance, No. 18.


49. Sherivastava, Paul. And I. Mitroff (1987). “Strategic Management of Corporate Crises”. Colombia Journal of world Business, vol 22. Shrivastara, Paul "Bhopal: Anatomy of a crisis", N. Y, Ballinger 1987.


50. Shia, Esmail. 2010. Studying cities vulnerability against earthquake with the use of Inversion hierarchical weight process (IHWP) analysis method and GIS – case study of district 6 of the municipality of Tehran, Article series of the 4th International Congress of the Islamic World Geographers, Iran, Zahedan


51. Silverstein, Ch. , (2012), A Comprehensive Communication Model for Crisis Management Review, New York City: Routledge


52. Statistics Center of Iran (2016), General Population and Housing Census of Bahabad city.


53. Stonich, P, (1982), Implementation strategy: Making Strategy Happen, Ballinger, Cambridge MA, PP 78-91.


54. Strauss, A. and Corbin, J. (2008), Basics of qualitative research: Techniques and procedures for developing grounded theory. (2nd Ed. ). Thousand Oaks, CA: Sage.


55. Taneja, S. , Golden Pryor, M. , Sewell, S. , and Recuero, A. M. , (2014), Strategic Crisis Management: A Basis for Renewal and Crisis Prevention, Journal of Management Policy and Practice, Vol. 15, No. 1, PP. 78-85.


56. Taqhvaee, Massoud; Darabi, Mozhgan (2008), Urban Crisis Management with Emphasis on the Post-Crisis Stage, Geographical Perspective, Volume 3, Number 6, pp. 20-40.


57. Tavakoli Shirazi, Nima (2014), Evaluation of Crisis Management in Urban Projects, 2nd National Conference on Crisis Management and HSE in Vital Arteries, Industries and Urban Management, December 30, 2014 to December 31, 2014, Permanent Secretariat of the National Conference on Crisis Management and HSE, Tehran


58. Thompson, A. A. & Strickland III, A. J. (1986). Strategy Formulation and Implementation: Tasks of the General Manager (4th Ed. ). Boston, MA: BPI-IRWIN.


59. Vandermaas, Arnoud A. (2008). Strategy Implementation in a Small Island /Community: An Intergrative Framework. Ph. D. Thesis. Management. Erasmus School of Economics Erasmus University

 

60. Vandermaas, Arnoud A. (2008). Strategy Implementation in a Small Island /Community: An Integrative Framework. Ph. D. Thesis. Management. Erasmus School of Economics Erasmus University


61. Yang, L. ; Sun, G. & Eppler, M. (2010), Making Strategy Work: A Literature Review on the Factors Influencing Strategy Implementation, Handbook of Research on Strategy Process. Cheltenham, UK: Edward Elgar Publishing. PP 1-46.


62. Zare, Rahim and Arabi, Seyed Mohammad (2014), Strategic implementation, Authors: Mark Morgan, Raymond Albut Levitt and William Malik, Sama Management Research Institute Publications, Tehran