Designing a banking industry financial performance model to support small and medium-sized businesses (SMEs) with an emphasis on entrepreneurship
Subject Areas :
Anoushirvan Mehrabi
1
,
Babak Haj karimi
2
,
امیر نجفی
3
1 - PhD student in industrial management, finance major, Abhar Branch, Islamic Azad University, Abhar, Iran
2 - Assistant Professor, Department of Industrial Management, Azad University, Qazvin, Iran
3 - صنایع,دانشکده فنی مهندسی،دانشگاه آزاد اسلامی زنجان،ایران، زنجان
Keywords: financial performance, Banking industry, small and medium businesses, grounded theory, structural modeling,
Abstract :
The aim of this study is to create a financial performance model for the banking industry, with a focus on providing better assistance to small and medium enterprises and promoting entrepreneurship at Bank Mellat. The qualitative part of the study involved experts in banking and entrepreneurship, including university professors and senior management personnel from Bank Mellat. The theoretical sampling involved interviewing twelve experts, including university professors specializing in banking and entrepreneurship, as well as senior managers from Mellat Bank. This process has reached saturation. The research used grounded theory framework, expert interviews, and three forms of coding: open coding, axial coding, and selective coding. Data collection was conducted through interviews with subject matter experts. The ISM-DEMATEL integrated approach was used to categorize and prioritize the factors. It was employed to determine the nature of the variables, analyze the interconnections among the model's variables, evaluate the strength of these relationships, and assess the influence and effectiveness of the established criteria. Following the completion of data collection, an analysis was conducted utilizing SPSS and Smart PLS software. The findings indicated that the primary components of the model encompass validation, infrastructure, financial policy, investment, risk, and transparency. Research findings suggest that the initial level encompasses risk management, the subsequent level pertains to investment and economic transparency, the third level addresses infrastructure, the fourth level involves validation, and the fifth level pertains to financial policies. The GOF index for this study is recorded at 0.416, indicating a significant fit of the structural model.
