Futures Studies of Academic Libraries with the Advent of Chat GPT Case Study: Academic Libraries in Tehran
Subject Areas : Journal of Knowledge Studies
ziba shams
1
,
Zahra Abazari
2
1 - PhD Student, Information Science and Knowledge Studies, Islamic Azad University, North Tehran Branch, Tehran, Iran.
2 - Professor, Department of Information Science and Knowledge Studies, Islamic Azad University, North Tehran Branch, Tehran, Iran.
Keywords: Artificial intelligence, chatGPT, academic libraries, future studies,
Abstract :
Objective: The aim of this research is to examine the role of Chat GPT artificial intelligence in providing services in academic libraries.
Methodology: This qualitative research was conducted with a futures studies approach. Data were collected and analyzed through questionnaires and interviews based on existing data from domestic and international databases.
Results: Interviewees were familiar with public academic libraries in Tehran. 20% still visit libraries to access resources. 11% use foreign libraries. None of the interviewees had used AI tools in libraries. All believed that AI could improve user experience in libraries. 89% believed that AI would affect user behavior in the long term. 22% were concerned about limited access to resources based on Chat GPT's judgment. 78% believed that with the advancement of chatbots and AI, libraries could become obsolete.
Conclusion: The status of academic libraries in Tehran is unfavorable. It is necessary for Tehran's academic libraries to utilize information technology and address infrastructural barriers to benefit from AI tools, especially Chat GPT.
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