List of Articles Open Access Article Abstract Page Full-Text 1 - Assessment of the efficiency of banks accepted in Tehran Stock Exchange using the data envelopment analysis technique mehdi esfandiar hossein jahangirnia Open Access Article Abstract Page Full-Text 2 - Future Studies and KM Mohammad Mehdi Ghomian Seyed hesam vaghfi Ali fayaz Open Access Article Abstract Page Full-Text 3 - The effect of external service quality on customer’s loyalty in hotel’s industry supply chain (Case Study: Parsian Hotels) manizheh mollaei Ali Mohaghar Ezatollah Asgharizadeh Open Access Article Abstract Page Full-Text 4 - Designing Brilliant Model for Human Resources Excellence in Industry with Fuzzy Delphi Technique mohsen emamifar naser mirsepassi Seyed jamledin Tabibi Open Access Article Abstract Page Full-Text 5 - Combination VIKOR Model and Measurement Systems Analysis(MSA) Alireza Alinejad amir amini mohsen ziamanesh Open Access Article Abstract Page Full-Text 6 - Determining the factors affecting the evaluation of business intelligence systems with an emphasis on the integrity of Organizational resources Hamed Mazreati reza radfar Open Access Article Abstract Page Full-Text 7 - Investigating factors affecting outsourcing of human resources activities of Saman bank Seyed ahmad Hosseini Golafshani Masoud Samadzadeh