فهرس المقالات Tavanir حرية الوصول المقاله صفحة الملخص نص كامل 1 - Determining and Modeling the Factors Affecting the Promotion of Customer Satisfaction of Electricity Distribution Companies Mohammadreza Moradi Adel Salavati Reza Shafei 10.30495/jsm.2021.1942263.1533