فهرس المقالات Gharzolhasaneh Mehr Iran Bank حرية الوصول المقاله صفحة الملخص نص كامل 1 - Determining the Dimensions of Electronic Customer Relationship Management (E-CRM) in Gharzolhasaneh Mehr Iran Bank Mohamad Ali Tadayon Reza Ebrahimzade Dastgerdi Alborz Gheitani Mehrdad Sadeghi 10.30495/jsm.2021.1943167.1553