TY - JOUR AU - mollaei, manizheh AU - Mohaghar, Ali AU - Asgharizadeh, Ezatollah TI - The effect of external service quality on customer’s loyalty in hotel’s industry supply chain (Case Study: Parsian Hotels) JO - Journal of Industrial Strategic Management VL - 6 IS - 2 SP - 25 EP - 36 PY - 2017 DO - ER -