@article{
  author = {Farnia, Mohammad Ali, Mofazfi Yamchi, Saeid},
  title = {The assessment of the total quality management (TQM) level in public library in East Azarbiajan province and presenting aprocedure for its prowotion},
  journal = {Journal of Instruction and Evaluation},
  year = {2010},
  volume = {3},
  number = {10},
  pages = {23-39},
  doi = {}
}