TY  - JOUR
AU  - Mehrabi, Javad
AU  - Babai Ahari, Mehdi
AU  - Taati, Maryam
TI  - Presenting an integrated model of Implementation of customer Relationship Management Concept in Bank Mellat
JO  - Journal of Development & Evolution Mnagement
VL  - 2
IS  - 4
SP  - 61
EP  - 71
PY  - 2010
DO  - 
ER  -