@article{
  author = {Vazifehdoost, H., Omidzade, R.},
  title = {Surveying the Effect of Automated Service Quality on Customer's Commitment in Banking Industry},
  journal = {Jounal of Marketing Management},
  year = {2013},
  volume = {8},
  number = {3},
  pages = {67-84},
  doi = {}
}