@article{ author = {Davoodi, Sayyed Mohammadreza, Izadkhah, Masood, Asgarpour, Rasoul, Salehi, Somayeh}, title = {Presenting a Social Customer Relationship Management Model with a Value Creation and Organizational Agility Approach in the Tourism Industry}, journal = {Behavioral Studies in Management}, year = {2025}, volume = {16}, issue = {42}, pages = {40-65}, doi = {}, url = {https://sanad.iau.ir/fa/Article/1205913} }