@article{
  author = {Davoodi, Sayyed Mohammadreza, Izadkhah,  Masood, Asgarpour, Rasoul, Salehi,  Somayeh},
  title = {Presenting a Social Customer Relationship Management Model with a Value Creation and Organizational Agility Approach in the Tourism Industry},
  journal = {Behavioral Studies in Management},
  year = {2025},
  volume = {16},
  number = {42},
  pages = {40-65},
  doi = {}
}