%0 Journal Article %A Nikpuor, Amin, kalantari, mahdi, sharafi, shahin %T Factors Affecting the Implementation of Quality Management System Policies in the Banking Sector (Refah Bank case study) %J Journal of Public Administration Researches & Novel Theories (JPARNT) %V 2 %N 3 %P 32-54 %D 2023 %R %U https://sanad.iau.ir/fa/Article/1185035