@article{
  author = {sohrabi, babak, raeesi, Iman, Keshavarzi, Samaneh},
  title = {Predictive Model presentation for Customer Satisfaction from Software Support Services with Data Mining Approach},
  journal = {Strategic Management Researches},
  year = {2018},
  volume = {24},
  number = {68},
  pages = {115-133},
  doi = {}
}