%0 Journal Article %A Sheikholeslami-Kondulos, Mansour, Mazidi-sharfabadi, Alimohammad, Afshani, SeyedAlireza %T Designing a Local Model of Encounters (service encounters) with the Key Customers at Sina Bank %J Financial Economics %V 19 %N 71 %P 395-418 %D 2025 %R https://doi.org/10.71818/ecj.2025.1062451 %U https://sanad.iau.ir/fa/Article/1062451