بررسی رابطه بین رفتار شهروندی سازمانی و تعهد سازمانی ( مطالعه موردی : شرکت فرد آذربایجان )
الموضوعات :کریم حمدی 1 , سمیه مرادی دولاما 2
1 - عضو هیئت علمی (دانشیار) دانشگاه آزاد اسلامی، واحد علوم و تحقیقات، تهران، ایران
2 - کارشناس ارشد گروه مدیریت صنعتی،واحد تبریز، دانشگاه آزاد اسلامی،تبریز،ایران
الکلمات المفتاحية: تعهد سازمانی, تعهد هنجاری, تعهد عاطفی, رفتار شهروندی سازمانی, تعهد مداوم,
ملخص المقالة :
این مقاله به بررسی رابطه بین رفتار شهروندی سازمانی و تعهد سازمانی میان کارکنان شرکت فرد آذربایجان ارومیه می پردازد. رفتار شهروندی سازمانی شامل هفت طبقه کلی: جوانمردی، رفتارهای کمکی (ایثار، صلح، امید و روحیه دادن، احترام)، شرافت شهروندی، وجدان،اطاعت، وفاداری و خودرشدی می‌باشد. تعهد سازمانی نیز شامل سه بعد عاطفی، هنجاری و مداوم می باشد. این تحقیق از لحاظ هدف از نوع تحقیق کاربردی بوده اما به لحاظ روش انجام کار از نوع تحقیق همبستگی است. اطلاعات و داده‌های مورد نیاز تحقیق از طریق پرسشنامه‌های توزیع شده رفتار شهروندی سازمانی و تعهد سازمانی بدست آمده است، در تجزیه و تحلیل داده ها از آزمون تی و ضریب همبستگی پیرسون استفاده شده است. عملیات آماری آن با استفاده از نرم افزار آماری SPSS19 انجام شده است. نتایج تحقیق حاضر نشان داد که بین رفتار شهروندی سازمانی و تعهد سازمانی رابطه معنی داری وجود دارد.
Amin Bidokhty, A. A., & Salehpour, M. (2007). The Relationship between Job Satisfaction and Organizational Commitment in Education Staff. Tehran: Shahid University Press, (In Persian).
Bahari Far, A., & Javaheri Kamil, Me. (2010). Investigating the Consequences of Organizational Ethical Values (by Investigating Organizational Justice, Organizational Commitment and Organizational Citizenship Behavior). The Police Human Development Policies, 28, 101- 102, (In Persian).
Blakely, G. L., Anderns, M. C., & Moorman, R. H., (2005), The Moderating Affects Of Aquity Sensitivity On The Relationship Between Organizational Justice And Organizational Citizenship Behaviors. Journal of Business and Psychology, 20(2), (2005), pp. 259 – 273.
Chang, H. T. & Chi, M. W. & Miao, M. C.(2007), Testing the realationship between three component organizational / occupational commitment and organizational / occupational turnover intention using a none recurisive model , Journal of vocational behavior, 2, pp. 320 – 335 .
Clement, M.,Vanderberghe, R.(2000), " Theachers professional development: A selitary or collegial (ad) venture?", Teacher and teaching education, 16, pp. 81 – 101 .
Ellaheh Tavakoli, Z. (2007). The Effectiveness of Organizational Citizenship Behavior Training on Organizational Commitment. Master Thesis, Isfahan: Isfahan University, (In Persian).
Estron, H. (1998). Organizational Commitment. Management Quarterly in Education, 17, 55-74, (In Persian).
Hunt, S & Morgan, R. M. (1994)," Organizational Commitment: One of many commitment or key mediating construct? Academy of management journal, 37, pp. 240 – 260.
Jamali, A., Taghipour Zahir, A., & Salehi, A. (2009). The Relationship between Occupational and Organizational Factors and Organizational Citizenship Behavior of Faculty Members of Unit 1 of Islamic Azad University, in order to Provide a Suitable Model. Journal of Leadership and Educational Management, 2, 87-106, (In Persian).
Mc kenna, S.(2005)," Organizational commitment in the small enter perneurial business in Singapore", Cross cultural management, Vol.12, No.2, pp. 16 – 37.
Meyer, P.J, Allen, A. (1991), " Development of organizational commitment during the first year of employment: A longitudinal study of pre-and post-entry in fluencies. Journal of Management.
Michell, T. R., Holton, B. C., and lee, T. W. (2001),"How to keep your best employee: developing an effective retention policy". Academy of Management Exective, 15, PP. 96 –108.
Moghimi, M. (2004). Research Approach Organization and Management. Tehran: Termeh Publishing, (In Persian).
Moghimi, M. (2005). Organizational Citizenship Behavior from Theory to Practice. Journal of Management Culture. 11, pp. 19-48, (In Persian).
Motahari, M. (1988). Gravity and Repulsion of Ali (AS). Tehran: Sadra Publication, (In Persian).
Nejat, A. R., & Kousar Nzhad, M. R., & Mirzadeh, A. (2009). The Effect of Organizational Citizenship Behavior on the Quality of Services. Journal of Business Reviews, 35, 72-84, (In Persian).
Organ, D. W. (1990a), "The subtle significance of job satisfaction clinical laboratory", Management review, 4, pp. 94 – 98.
Organ, D.W. (1990b), "Personality and organizational citizenship behavior", Journal of management, 20, pp. 465-478.
Orgun, D. P., Podsakoff, M. P., Mackenzie, B. S.(2006), " Organizational citizenship behavior, is nature, antecedents, and consequences". A sage publication series.
Podsakoff, P. M., & Mackenzie, S. B.(1994), "Organizational citizenship behavior and sales unit effectiveness", Journal of marketing research, 3(1), pp. 351-363.
Podsakoff, P. M., & Mackenzie, S. B., & Puine, B. j., & Bachrach, G. D. (2000),"Organizational citizenship behavior: A critical review of the theorical and empirical literature and behavior suggestions for future research". Journal of Management, Vol. 26, PP. 513 – 563.
Ramin Far, H. Hadizadeh Moghaddam, A., & Ahmadi, I. (2009).Investigating the Relationship between Perceived Organizational Justice and Organizational Citizenship Behavior. Research on Change Management, 2, 65-89, (In Persian).
Ranjbarian, B. (1996). Organizational Commitment. Journal of the Faculty of Administrative and Economic Sciences of the University of Isfahan, 12, 41- 57, (In Persian).
Rosseau, D. M., (2004), "Psychological Contracts in Work Place: Understanding the Ties the Motovate", Academy of Management Executives, 18, pp. 120 – 127.
Van Dyne, Linn, Graham, Jill, Dienesch, Richard, (1994)," Organizational citizenship behavior: Construct, Redefinition, Management and Validation ", Academy of Management Journal, 37, pp. 765-802
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Amin Bidokhty, A. A., & Salehpour, M. (2007). The Relationship between Job Satisfaction and Organizational Commitment in Education Staff. Tehran: Shahid University Press, (In Persian).
Bahari Far, A., & Javaheri Kamil, Me. (2010). Investigating the Consequences of Organizational Ethical Values (by Investigating Organizational Justice, Organizational Commitment and Organizational Citizenship Behavior). The Police Human Development Policies, 28, 101- 102, (In Persian).
Blakely, G. L., Anderns, M. C., & Moorman, R. H., (2005), The Moderating Affects Of Aquity Sensitivity On The Relationship Between Organizational Justice And Organizational Citizenship Behaviors. Journal of Business and Psychology, 20(2), (2005), pp. 259 – 273.
Chang, H. T. & Chi, M. W. & Miao, M. C.(2007), Testing the realationship between three component organizational / occupational commitment and organizational / occupational turnover intention using a none recurisive model , Journal of vocational behavior, 2, pp. 320 – 335 .
Clement, M.,Vanderberghe, R.(2000), " Theachers professional development: A selitary or collegial (ad) venture?", Teacher and teaching education, 16, pp. 81 – 101 .
Ellaheh Tavakoli, Z. (2007). The Effectiveness of Organizational Citizenship Behavior Training on Organizational Commitment. Master Thesis, Isfahan: Isfahan University, (In Persian).
Estron, H. (1998). Organizational Commitment. Management Quarterly in Education, 17, 55-74, (In Persian).
Hunt, S & Morgan, R. M. (1994)," Organizational Commitment: One of many commitment or key mediating construct? Academy of management journal, 37, pp. 240 – 260.
Jamali, A., Taghipour Zahir, A., & Salehi, A. (2009). The Relationship between Occupational and Organizational Factors and Organizational Citizenship Behavior of Faculty Members of Unit 1 of Islamic Azad University, in order to Provide a Suitable Model. Journal of Leadership and Educational Management, 2, 87-106, (In Persian).
Mc kenna, S.(2005)," Organizational commitment in the small enter perneurial business in Singapore", Cross cultural management, Vol.12, No.2, pp. 16 – 37.
Meyer, P.J, Allen, A. (1991), " Development of organizational commitment during the first year of employment: A longitudinal study of pre-and post-entry in fluencies. Journal of Management.
Michell, T. R., Holton, B. C., and lee, T. W. (2001),"How to keep your best employee: developing an effective retention policy". Academy of Management Exective, 15, PP. 96 –108.
Moghimi, M. (2004). Research Approach Organization and Management. Tehran: Termeh Publishing, (In Persian).
Moghimi, M. (2005). Organizational Citizenship Behavior from Theory to Practice. Journal of Management Culture. 11, pp. 19-48, (In Persian).
Motahari, M. (1988). Gravity and Repulsion of Ali (AS). Tehran: Sadra Publication, (In Persian).
Nejat, A. R., & Kousar Nzhad, M. R., & Mirzadeh, A. (2009). The Effect of Organizational Citizenship Behavior on the Quality of Services. Journal of Business Reviews, 35, 72-84, (In Persian).
Organ, D. W. (1990a), "The subtle significance of job satisfaction clinical laboratory", Management review, 4, pp. 94 – 98.
Organ, D.W. (1990b), "Personality and organizational citizenship behavior", Journal of management, 20, pp. 465-478.
Orgun, D. P., Podsakoff, M. P., Mackenzie, B. S.(2006), " Organizational citizenship behavior, is nature, antecedents, and consequences". A sage publication series.
Podsakoff, P. M., & Mackenzie, S. B.(1994), "Organizational citizenship behavior and sales unit effectiveness", Journal of marketing research, 3(1), pp. 351-363.
Podsakoff, P. M., & Mackenzie, S. B., & Puine, B. j., & Bachrach, G. D. (2000),"Organizational citizenship behavior: A critical review of the theorical and empirical literature and behavior suggestions for future research". Journal of Management, Vol. 26, PP. 513 – 563.
Ramin Far, H. Hadizadeh Moghaddam, A., & Ahmadi, I. (2009).Investigating the Relationship between Perceived Organizational Justice and Organizational Citizenship Behavior. Research on Change Management, 2, 65-89, (In Persian).
Ranjbarian, B. (1996). Organizational Commitment. Journal of the Faculty of Administrative and Economic Sciences of the University of Isfahan, 12, 41- 57, (In Persian).
Rosseau, D. M., (2004), "Psychological Contracts in Work Place: Understanding the Ties the Motovate", Academy of Management Executives, 18, pp. 120 – 127.
Van Dyne, Linn, Graham, Jill, Dienesch, Richard, (1994)," Organizational citizenship behavior: Construct, Redefinition, Management and Validation ", Academy of Management Journal, 37, pp. 765-802
